CRM Advance... nicely ERP integrated, but not on par with other Fundraising platforms
Updated January 28, 2020
CRM Advance... nicely ERP integrated, but not on par with other Fundraising platforms
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ellucian CRM Advance
Ellucian CRM Advance was being used across the entire organization to support the college's fundraising efforts. The Development office was the primary support users along with some involvement from the IT staff. It allowed our Development team to track fundraising from alumni and donors and had some minimal integration with our ERP system.
- Ties fundraising efforts to alumni.
- Seamless integration from Ellucian Colleage or Banner.
- Reporting capabilities are limited.
- Navigation is not very user friendly.
- Negative ROI.
- Nothing to show other than frustrated support staff.
We actually recently dropped CRM Advance and are now live with Raisers Edge. Raisers Edge was much more user friendly and built around the fundraising experience. Integration was possible through a secure FTP interface with Ellucian Colleague. Other Blackbaud products have since been purchased to further enhance fundraising and gift giving.
Do you think Ellucian CRM Advance delivers good value for the price?
No
Are you happy with Ellucian CRM Advance's feature set?
No
Did Ellucian CRM Advance live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Ellucian CRM Advance go as expected?
No
Would you buy Ellucian CRM Advance again?
No