Overall Satisfaction with FireMon
It's being used to monitor our firewalls for changes and keep track of the requests for new changes. It's primarily just for the IT security department. The primary problem it addresses is PCI compliance.
- Tracks all changes made to the firewalls.
- Fairly easy to use ticket request system (policy planner).
- Need to be able to support more types of firewalls (for example the new FTD code for the Cisco ASA's and the NSX firewalls).
- Need better integration between data submitted in policy planner tickets to the security manager (not all the data from those tickets are saved in the security manager).
- Need more customization options on policy planner (require certain fields to be filled out).
- Allowed us to pass PCI audit