Grow.com is an awesome intro to business intelligence
April 30, 2021
Grow.com is an awesome intro to business intelligence
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Grow.com
Grow.com is used by my organization to help companies develop real-time insight into their company's data. It is used across the organization in an effort to help with coordination and to improve management [decision-making]. The software does a good job of making available visually appealing visuals in a way that all can understand.
- Grow.com is easier to customize than most other BI tools.
- Grow.com's default charts are well chosen.
- Grow.com is easy to manage and implement.
- Grow.com takes more effort to customize than other BI tools.
- Grow.com is not as well known, so self service set up is more difficult.
- Grow.com seems to be a little behind the curve with advanced analytics.
- Grow.com has been a positive ROI in that it has improved management communication and discussion.
- Grow.com has been a positive ROI in that it has improved coordination among individuals at the same business.
- Grow.com has sometimes been a negative ROI for entities that don't change their behavior to use the software the best way.
Grow.com offers a nice introduction to the business intelligence universe without all the costs associated with many of the other more expensive tools on the market. Grow.com was mainly chosen for two reasons: (1) Less expensive; and (2) world-class customer service. Grow.com knows that it is not used as much as some of the other BI tools, and to make up for this, seems to be much more responsive to support requests.
Do you think Epicor Grow delivers good value for the price?
Yes
Are you happy with Epicor Grow's feature set?
Yes
Did Epicor Grow live up to sales and marketing promises?
Yes
Did implementation of Epicor Grow go as expected?
Yes
Would you buy Epicor Grow again?
Yes