Very user friendly product great for small business
April 04, 2024

Very user friendly product great for small business

Brad Bohmer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gusto

Gusto has been primarily used by us to process payroll and contractors. It makes payroll seamless and easy as it is very user friendly and easy to get started. It also is great in handling tax forms and reporting.
  • Hiring of new hires (ease of onboarding)
  • Providing tax forms
  • Entering/running payroll
  • Functionality is slow when over 100 employees
  • Time tracking has room for improvement
  • Interfacing for benefit enrollment with outside parties doesn't always work.
  • Positive in that it is very easy and minimal time to run payroll
  • No additional cost for running off cycle payrolls
  • Some hidden costs of broker integration fees and Cobra administration

Do you think Gusto delivers good value for the price?

Yes

Are you happy with Gusto's feature set?

Yes

Did Gusto live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Gusto go as expected?

Yes

Would you buy Gusto again?

Yes

Gusto is very appropriate for sub 50 employees and potentially up to 100. It is best when Gusto is the acting benefits broker as there are some hiccups when a third party is used.

Gusto Feature Ratings

Pay calculation
10
Benefit plan administration
7
Direct deposit files
10
Salary revision and increment management
10