Overall Satisfaction with Highspot
We use Highspot as a sales enablement one.stop.shop solution for internal readiness & training as well as customer-facing collateral/assets to drive our sales process, and ultimately impact our bottom line/target revenue goals. We are using it to share content with colleagues via Sharing capabilities and Pitching content externally with prospects and customers, gaining insights on read receipts, and targeting what's on our customers' whiteboards (their projects and pain points, etc). It's replaced the previous tech that we weren't fully leveraging or which couldn't provide us all the bells & whistles we needed (eg. Marketo Plugin, etc.).
- Content library/storage and access
- Ongoing refresh/sync to updated content
- Sharing content externally with analytics (AI).
- Personal library/content "Spot"
- Pitch functionality is a bit confusing for new users (email vs. link vs. video vs. live etc.)
- Pitch templates or "microsites".
- Content "Spots" that are links to other sites look odd (box with arrow pointing out).
- Pitch.
- Content Library.
- Usability/Easy to learn UI.
- Eyes on what customers view, length of time viewing and sharing with others internally.
- Decreasing the likelihood we are sharing out/pitching outdated content.
SharePoint has been difficult to search (not a very powerful user interface or search filtering functionality). Brainshark didn't provide everything we wanted.
Do you think Highspot delivers good value for the price?
Not sure
Are you happy with Highspot's feature set?
Yes
Did Highspot live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Highspot go as expected?
Yes
Would you buy Highspot again?
Yes
Using Highspot
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Search
- Customizing Profile
- Sharing (internally)
- Pitching (via email)
- Integrating/sync with Cloud apps (eg. Salesforce.com)
- Pitch functions (link v. email v. live v. video)
- Analytics - what is this and what can I do with it
- "Spots": why should I use these when the Search is so powerful & slick?