Overall Satisfaction with HoneyBook
I use HoneyBook to sen[d] contracts and questionnaires to my clients. I also partially use it as a CRM system, to keep track of my clients' contact details. HoneyBook makes it extremely fast and easy for me to send all of my onboarding documents to clients immediately after our first call. With HoneyBook, I can easily update my contracts if any of my business information ever changes over time.
- Sending sales proposals + contracts with custom payment schedules.
- Automatic email reminders when clients have opened proposals, signed, and payed. HoneyBook even sends automated email reminders when clients haven't opened the email, reminding me to follow up.
- A very easy-to-use dashboard with templates for invoices, contracts, questionnaires, emails, and more.
- A place to see my sales pipeline with all of my clients, projects, and progress statuses in one place.
- All of my branding automatically integrated into everything that I send.
- The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
- The transaction fees for instant deposits are expensive.
- [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
- The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
- HoneyBook is the only way I could run my business. Although all of it's features aren't great or perfect, the custom contracts, invoices, and payment schedules make it extremely valuable and worth the price for my business.
- My clients have been impressed by my smooth onboarding process, thanks to HoneyBook; and new clients typically book projects within the first 24 hours of me sending the contract/proposal.
- When I first started my business, I tried to set EVERYTHING up with HoneyBook. Unfortunately, HoneyBook's custom contact forms, the online scheduling tool, the time tracker, and the tasks/to-dos were not sophisticated enough for me. I had to re-create my workflows for those processes with other online tools, which costed me time and in some cases money because I had to add additional monthly subscriptions.
I selected HoneyBook because they had a sale for my first 6 months, it was $1 per month (as opposed to $40). It let me try out the software risk-free to see if I liked it. I'm glad I made the decision. I also like how HoneyBook has educational resources and facebook discussion groups for small business owners. It makes me feel special.
I've heard Dubsado is pretty good for small business owners as well.
I really like Pipedrive's interface for keeping track of sales leads, conversations, and setting follow-up reminders (especially while working with teams). However, I don't think Pipedrive allows you to send sales proposals or invoices, which HoneyBook is excellent at.
I've heard Dubsado is pretty good for small business owners as well.
I really like Pipedrive's interface for keeping track of sales leads, conversations, and setting follow-up reminders (especially while working with teams). However, I don't think Pipedrive allows you to send sales proposals or invoices, which HoneyBook is excellent at.
Do you think HoneyBook delivers good value for the price?
Yes
Are you happy with HoneyBook's feature set?
No
Did HoneyBook live up to sales and marketing promises?
No
Did implementation of HoneyBook go as expected?
No
Would you buy HoneyBook again?
Yes