Good CRM
Overall Satisfaction with HubSpot CRM
We use HubSpot CRM to manage our current clients as well as prospective clients. We create lists based on their journey in the buyer's cycle and distribute content and information based on their stage in the journey. It is used across about half of our organization and addresses the problem of organizing our many contacts.
- Able to make and customize lists based on any contact property
- Tracks all communication with contacts
- Goes out and finds information about contacts such as company info and Twitter handle
- Sometimes slow to update contact properties
- Difficult to merge duplicates
- It has saved us a lot of time managing contacts
- It has shown no negative impact
HubSpot is faster to work with and easier on the eyes. It has been the platform of choice at my last two jobs.