Overall Satisfaction with HubSpot CRM
It is used mainly for the sales team to keep logging and tracking customer activities and interaction.
- Easy to create segmentations of customers based on different criteria.
- Integration with Gmail.
- Better integration with other platforms.
- Provide a case or ticket function to serve as customer support tool.
- It comes free with the HubSpot marketing platform for us to use.
HubSpot was selected when we signed up with HubSpot marketing but we've out grown the functions that HubSpot CRM provides.