Overall Satisfaction with HubSpot CRM
We use HubSpot CRM for prospecting, managing leads and managing sales opportunities. Our admin, sales and marketing teams use the system on a daily basis. We use it to forecast sales and manage deals and track the sales team's performance. We also use CRM to communicate with our leads and customers.
- Tracking email opens and website revisits.
- Providing info on companies visiting our website
- The reporting is very limited, difficult to customize, and needs a lot of work.
- Lots of basic CRM features are lacking, like the support of multiple currencies, tracking recurring revenue opportunities.
- We cannot attribute a positive ROI on our business at this time.
Salesforce is WAY more expensive. not sure it compares