Overall Satisfaction with IBM Watson Media's Video Streaming
We use IBM Watson Media's Video Streaming for our weekly Sunday Service broadcasting, and occasionally special events. We are able to use IBM's tools to track viewership and even integrate the stream and chat function into our website to reach people all over the United States. This is especially great for our elderly community and the rare occasion services are canceled due to bad weather.
- Ease of use.
- Flexibility of using different streaming software.
- Great interface for viewers with no extra work.
- Occasionally, I've had issues with losing connection, making it impossible to stream.
- Metrics can be a little confusing to find accurate viewer numbers.
- The web interface can make finding certain things like chat windows difficult to find.
Being a medium-sized church, we don't see a large amount of viewership, e.g. more than 100 people per stream. Even at a small scale, we've found that we've been able to have a plan that works well financially, and when our number of viewers is above average, the cost associated is very reasonable.
The metrics console has provided valuable insight into the reach of our organization. While we are based in Michigan, we have been finding that we attract viewers from all over the United States, and occasionally world-wide. Also having the knowledge of how many users view our stream via our website on mobile devices has changed the way we've developed our web content surrounding the stream.