Insightly is a game changer!
April 19, 2024

Insightly is a game changer!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Insightly iOS / Android Mobile App

Overall Satisfaction with Insightly

Insightly helps us manage our clients from start to finish. Beginning with our sales process, linking to QuickBooks for invoicing and managing the project to completion.

As a startup, we needed one place to accomplish many things and we found that in Insightly
  • takes invoicing data from Opportunities and creates invoices in QBO
  • manages out projects with auto tasks and emails
  • helps us manage employee capacity
  • gives us sightline to our sales pipeline
  • integrating emails to projects and opportunities
  • provide examples of how other clients use Insightly
  • We are able to manage more clients per employee because of workflow automation...things no longer fall through the cracks.
  • we have better sightline into capacity for employees
It is easy to use for the end user. And, the ability for customization in all areas is great!

General layouts are all similar so the learning curve is pretty easy.
Yes, it has definitely made our details process easier to maintain. And, I forgot to mention, we also use the service module to manage a big portion of our work in a very effective way. It used to be managed on a spreadsheet, so Service and the auto emails has been a lifesaver.
We mainly selected Insightly for ease of use for end users and its ability to allow us to customize.

Once we had it, we began to see all of the other things (already mentioned) that were great about it.

Do you think Insightly delivers good value for the price?

Yes

Are you happy with Insightly's feature set?

Yes

Did Insightly live up to sales and marketing promises?

Yes

Did implementation of Insightly go as expected?

Yes

Would you buy Insightly again?

Yes

The App Connect feature is a game changer for us. It opened up so many options for how we could make things happen across different applications.

Integrating our invoicing and having live updated between Insightly and QBO saved time and eliminated user error.

Insightly Feature Ratings

Customer data management / contact management
Not Rated
Workflow management
Not Rated
Territory management
Not Rated
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
Not Rated
Quote & order management
Not Rated
Interaction tracking
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Task management
8
Reporting
8
Pipeline visualization
9
Customizable reports
9
Custom fields
9
Custom objects
9
API for custom integration
9
Role-based user permissions
Not Rated
Single sign-on capability
8
Marketing automation
Not Rated
Mobile access
9