Overall Satisfaction with Kameleoon
Although we use the solution regularly, it turns out that we have been gradually increasing our usage lately. The market is indeed evolving rapidly in favor of electrified vehicles and thanks to its artificial intelligence algorithms, Kameleoon allows us to identify visitors' appetite for this market. This allows us to push personalized experiences according to the visitor and the objectives.
- As far as the advantages are concerned, given that we delegate the majority of our experiences to Kameleoon, I would say that the support offered is a real asset. We have a customer success manager dedicated to our account who knows the automotive market and helps us set up relevant customizations for this sector. The relationship we have with the team is very good and is a significant advantage for me.
- We are constantly focused on generating qualified leads on our site. The fact that we use Kameleoon is the primary reason for this. As a result, it took us some time to analyze the results meticulously across all experiments. We've since asked the team to provide us with a customized monthly report that makes it easier to read the results and share them within our organization, and this is much better for us.
- The possibilities offered by the platform are endless so it is difficult to use all the features, but in my opinion, the artificial intelligence solution is a decisive asset for our market that we will continue to use.
- The relationship with the team, which is in the form of consulting rather than a provider/client aspect, is for me the second most important point.
- KPI improvment
Do you think Kameleoon delivers good value for the price?
Yes
Are you happy with Kameleoon's feature set?
Yes
Did Kameleoon live up to sales and marketing promises?
Yes
Did implementation of Kameleoon go as expected?
Yes
Would you buy Kameleoon again?
Yes