Overall Satisfaction with Keap
Keap is being used in several different ways. Primarily in lead nurture. We use a Keap form to collect lead contact info. From there, we have automated email sequences to build a relationship with the lead. We also use Keap for customer testimonials. After a lead has been purchased, we send them an automated sequence that asks for feedback.
- Automated emails.
- Lead database.
- Application integration.
- More price options.
- More done for you templates.
- More onboarding tutorials.
- Save time.
- Gain testimonials.
- Gain feedback.
Keap, compared to Mailchimp, AWeber, and SendFox, is a complete solution. The latter 3 are primarily for email and don't have the same flexibility by themselves for a campaign or email automation. Keap, compared to Typeform, is similar, but Typeform does form building better. There are more options for customization in Typeform.
Do you think Keap delivers good value for the price?
Yes
Are you happy with Keap's feature set?
Yes
Did Keap live up to sales and marketing promises?
Yes
Did implementation of Keap go as expected?
Yes
Would you buy Keap again?
Yes
Keap Feature Ratings
Keap Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support cares about my success Quick Initial Response | None |
No. They offer many tutorials. Premium support is best for organizations that don't have as much time to build campaigns.
I was having a problem with importing a database. The database import was larger than the plan allowance. I reached out to support. They offered to upgrade the plan for a few days so that I can import the database then do cleanup afterwards. This saved me from having to clean up the database first before import.