Overall Satisfaction with Kindful
Kindful is helping us manage our donor relations. Our primary use of the software is to manage and grow our donor engagement. Reporting and tracking are the two primary uses. We also use Kindful as a hub for the other software tools we are using. When someone donates, check-in as a guest, volunteers, or goes to one of our events, we port them over to Kindful and attempt to assimilate them further into our organization.
- Kindful has a simple user interface that allows for an inexperienced team member to be able to navigate with ease.
- Kindful is good for small to mid-sized nonprofits who need decent reporting features.
- We use a handful of different software to meet our everyday needs, Kindful's integrations often time create duplicate contacts that we spend a lot of time cleaning up.
- Kindful's donation pages aren't great, they have partners that you can use that have better donation pages and flows but they come at an additional cost.
- Kindful's customer service team has saved us a lot of time and effort by being extremely helpful. I can't speak highly enough about the customer service they offer.
- We spend a lot of time cleaning our data base. I wish Kindful had a cleaner integration process.
We recently added HarnessApp to our software tools. Harness has a strong donor interface but not the backbone that Kindful has to offer. We find them a good match. I looked at dozens of other platforms that compare to Kindful but we always find ourselves sticking with Kindful as our primary CRM.
Do you think Kindful, a Bloomerang product delivers good value for the price?
Yes
Are you happy with Kindful, a Bloomerang product's feature set?
Yes
Did Kindful, a Bloomerang product live up to sales and marketing promises?
Yes
Did implementation of Kindful, a Bloomerang product go as expected?
Yes
Would you buy Kindful, a Bloomerang product again?
Yes