Easy staff training with KnowBe4.
October 20, 2022
Easy staff training with KnowBe4.
Score 10 out of 10
Vetted Review
Verified User
Software Version
Training Access Level III (Diamond)
Modules Used
- Kevin Mitnick Security Awareness Training
- KnowBe4 Cybersecurity Awareness Posters
- KnowBe4 Training Modules (e.g. Common Threats, Creating Strong Passwords, GDPR, etc.)
- KnowBe4 Training Micro-modules (e.g. Captain Awareness, Credit Card Security, etc.)
- The Security Awareness Company Content Library
Overall Satisfaction with KnowBe4 Security Awareness Training
We use the Security Awareness training to educate our users on phishing, physical security, data protection, HIPAA, FERPA, PCI-DSS, and criminal justice topics. We train approximately 1400 users twice a year. While we do our best to educate our employees on cyber dangers, the landscape is constantly changing, and we train regularly to keep our employees informed.
- Easy to implement.
- Easy to take (as a user).
- A variety of formats to deliver training.
- Easy to use analytics on campaigns.
- Seamless integration with Active Directory.
- Outstanding customer support and knowledge base.
- A larger variety of videos on each topic.
- An easier way to put users into groups.
- More email-based items for Cybersecurity Awareness Month.
- More users question the emails they receive based on questions from users.
- The training is easy to use and roll out helping with completion metrics.
Do you think KnowBe4 Security Awareness Training delivers good value for the price?
Yes
Are you happy with KnowBe4 Security Awareness Training's feature set?
Yes
Did KnowBe4 Security Awareness Training live up to sales and marketing promises?
Yes
Did implementation of KnowBe4 Security Awareness Training go as expected?
Yes
Would you buy KnowBe4 Security Awareness Training again?
Yes
Users complain about dry and repetitive training content. The videos are entertaining and hold users' attention. We get higher completion rates if we keep the content fresh.
Our system administrators have a single-sign-on setup and keep the user list fresh with a sync to the active directory. Groups are our biggest challenge, particularly in light of the heavy turnover recently.
Reports on completions from the training campaigns are critical. They are easy to get and manipulate offline. Automated ways to reach users who have not completed are easy and essential.