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Go with LearnUpon LMS - You'll never be sorry!
June 10, 2021

Go with LearnUpon LMS - You'll never be sorry!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with LearnUpon

We are a nonprofit organization that provides training and assistance for direct care staff who support adults and children with intellectual disabilities and autism. We use LearnUpon as a learning management system to deliver and track training externally for our constituents and stakeholders. We needed a platform that would allow for training delivery in any modality, from instructor-led to self-directed, in one convenient location for our learners. LearnUpon allows us not only to deliver training, but also to provide training history to the learner and/or their agency. Prior to using LearnUpon, we had two systems in place for course registration; one for self-directed courses, and one for in-person instructor-led courses.
  • LearnUpon's customer services is second to none!
  • They listen to their users and make changes to the platform accordingly.
  • They are an affordable LMS solution.
  • There are issues with users who have an account in more than one LearnUpon portal. If a user has an account in an existing LearnUpon portal, and they want to create an account in another LearnUpon portal, then they have to be invited to the new portal by an Administrator. but the user has no way of knowing that its a LearnUpon portal until they can't sign up. Its very confusing for the learner.
  • An email address is required in order to set up an account. We serve many providers who don't have email addresses for all of their staff, so this is a huge issue for us.
  • It's affordable. Since we train externally and our trainings are free-of-charge, I can't say there's been a tangible ROI - but an LMS that is affordable for a small nonprofit organization is #1 in my book!
Prior to selecting LearnUpon, we were using CourseMill LMS. It required a dedicated staff to manage and wasn't user-friendly at all. We needed a hosted solution that was essentially plug-n-play, and we found that with LearnUpon. We looked at AbsorbLMS, Litmos, Moodle, and Docebo. We chose LearnUpon because they were the most affordable option to give our learners all of the features we wanted to give them. Additionally, of all the systems we researched, they were the only company to connect me with current users in a similar industry. The conversations I had with their current users were invaluable and a large part of why we decided to go with LearnUpon.

Do you think LearnUpon delivers good value for the price?

Yes

Are you happy with LearnUpon's feature set?

Yes

Did LearnUpon live up to sales and marketing promises?

Yes

Did implementation of LearnUpon go as expected?

Yes

Would you buy LearnUpon again?

Yes

LearnUpon is likely better suited to an organization who uses it to deliver and track training internally. You can import your AD list of employees and create accounts for them. It works for training externally, but we've had to employ a lot of workarounds to make it suitable for our purposes.

LearnUpon Feature Ratings

Learning Management
9.7
Course authoring
10
Player/Portal
10
Mobile friendly
10
Progress tracking & certifications
10
Assignments
Not Rated
Compliance management
10
Learning administration
10
Learning reporting & analytics
8
Social learning
Not Rated

Using LearnUpon

10 - Support staff and clinical staff
3 - Administrative Assistant - Helps users with questions, password changes, login issues. Creates courses.
Training Coordinator - Schedules instructor-led courses, maintains data
MIS Administrator - Administrates changes to portal and maintains data integrity

Very basic skills required for everything.
  • Deliver training
  • Track training history
  • Reporting
We've been a customer for six years and I don't see that changing anytime soon. We're very happy with LearnUpon.