Good product, a bit pricey!
March 12, 2024
Good product, a bit pricey!
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Looker
We use Looker business-wide for employees to gain insight on marketing and user acquisition as well as user behavior and metrics such as ROAS, LTV, retention, attrition, etc. We also use Looker for more high-level monitoring regarding daily revenue, costs, net revenue, and projections. We have differing levels of granularity in our visualizations and employees are free to create their own Looks aside from the main Dashboards and KPIs I prepare as Head of BI.
- Visualization
- Version Control.
- Organization
- Customer Support.
- Error Handling/Reporting.
- Pricing
- Some hidden costs from testing while in development (subsequent Bigquery Costs).
- This allows for flexibility for employees to analyze data on their own rather than always asking for answers.
- Allows for business decisions to be made in somewhat real-time.
The dev/production environment distinction is constructive. Before, in Data Studio, all changes had to be made, which was very inefficient and risky as far as version control goes. Having a more centralized and organized space for all our data visualization is more helpful than having a set of links to all our dashboards/KPIs.
Do you think Looker delivers good value for the price?
No
Are you happy with Looker's feature set?
Yes
Did Looker live up to sales and marketing promises?
No
Did implementation of Looker go as expected?
No
Would you buy Looker again?
No