Overall Satisfaction with Magento
We integrate with Magento and work with many clients who use Magento as their primary e-commerce platform. We do not do Magento setups, but we have worked with data customizations, integration usage, and collecting and working with customer data from Magento. We are a data science company focused on retention automation.
- Easy to integrate unique tools into the base platform, plus a large community of developers creating their own extensions or modules.
- Enough features that you really don't need to add modules unless there is something that you really like in another module.
- Easy to use and understand from the internal user admin panel, plus great developer tools.
- Some not-so-intuitive features like product category setup. Looks as expected on the website, but doesn't record as expected in the database.
- Definitely not an easy initial implementation. Unless you have a Magento developer on staff, you should pay a reputable third party for setup.
- Not all integrations play nicely with one another and some can actually cause others to malfunction or stop working completely.
- Magento is one of our best and most complete integrations, allowing for high familiarity and ease of use for data mining and monetization
- Magento's customization is great, but often adds elements that our integration isn't able to gather in since the integrations don't always play well together
- Magento paired with our cart recovery solution is one of our largest positive ROI gains for our clients
The only platform listed above that competes with Magento in full functionality is Demandware, in my opinion. However, Demandware is even more development resource intensive than Magento. NetSuite has several realms of customization, but their API is quite limited. Shopify, BigCommerce, and 3dcart all are simpler, lower-end options compared to Magento. Less overall functionality, scaleability, and integration capability compared to Magento as well.