Overall Satisfaction with MailChimp
- Quickly setup email capture forms and create marketing lists.
- Drip campaigns and lifecycle email creation with high-level stats/analytics.
- Templates for attractive emails that are web/mobile compatible.
- Deeper marketing automation rules.
- Improved customer engagement for our software applications, which therefore helps convert customers and keep them using our product longer.
MailChimp Support
Pros | Cons |
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Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes, I needed to have 2 separate lists talk to each other in order to move forward. While the software can't do this, at 2am we found a workaround that solved my issue.