Overall Satisfaction with Mhelpdesk
Our entire organization uses it. Our biggest issue is that we user our outlook calandars for scheduling and the mhelpdesk calendar does not tie in with that, so we double enter. Mhelpdesk does integrate great with quickbooks though.
- The timer to track the technicians time is wonderful.
- Integrates well with QuickBooks.
- The mobile app is great.
- More platforms for the mobile ap will be helpful.
- Integrating w/ Outlook for calendar would be nice.
- Better tracking of time and improved speed in which invoices are generated and sent.
Using Mhelpdesk
Mhelpdesk Implementation
- Vendor implemented
- Implemented in-house