Miva Merchant Review
Updated April 08, 2015

Miva Merchant Review

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Software Version

5.5

Overall Satisfaction with Miva Merchant

We used Miva Merchant to build e-commerce websites for clients. We worked with small businesses and individuals on their e-commerce needs. The manager of our company had decided that Miva Merchant would be the best, most secure, e-commerce site to use.
  • It has a user friendly experience when purchasing and checking out.
  • It was easy to teach the client how to upload products to their site.
  • It had many options for payment gateways.
  • Miva Merchant has it's own language which had a high learning curve for me to understand.
  • Customizing the template to match a html/css static site was difficult because you needed those Miva Merchant code pieces to be in the correct places.
  • It used to let people store user's credit card information and process the payment later, which, when hacked, is really bad.
  • It was nice that it kept track of orders from the back end of the site.
  • Better customer service for someone who is just starting to use Miva Merchant. The Miva Merchant code is not easy to understand. Even for a seasoned developer who specializes in html, css, java, and php.
  • Faster Lead Conversion
Miva Merchant has it's own language which had a high learning curve for me to understand. Customize the template to match a html/css static site was difficult because you needed those Miva Merchant code pieces to be in the correct places. Now that I'm older and wiser, I no longer work for that company and I use WordPress and Woocommerce to build e-commerce and it's much easier for me to understand. Once you know how to customize a WordPress template, Woocommerce is so easy to understand.
It's really important for the Miva Merchant site, once built, to be able to be passed onto the client to be able to manager on their own. Is it easy for a client to be able to go in and be able to edit their own e-commerce?

Using Miva Merchant

Really didn't like working with Miva Merchant.

Miva Implementation

Using Miva