Overall Satisfaction with Mouseflow
Mouseflow is used by both the SEO as well as the Web Design department. We use it along with other tools to get insights on how folks are using websites that we manage. Mouseflow has had some significant upgrades recently and has added additional functionality to its heat mapping and recording user sessions. If you have not used a tool like this and you are involved in any way in providing a better user experience on websites you are missing out. It is amazing what a tool like Mouseflow can tell you about how people use a website. It allows us to make design decisions based more strongly on data as opposed to experimentation.
- Mouseflow does a great job creating wonderful Heat Maps. These allow you to really see how people are interacting with a page. Great data if you want to create better flow in your pages.
- The User Session Recordings are also especially useful and when used in conjunction with the heat maps you can really get a feel and a look at how a page is working. This lets you see where people get stuck, elements that might be distracting, etc.
- In the area of the heat maps Mouseflow can handle A/B testing which I think is priceless.
- Another advantage to Mouseflow is that unlike many of these types of tools Mouseflow integrates with most Web platforms, well beyond WordPress.
- Some of the recent changes have included the addition of a funnel builder as well as the ability to create forms. Hopefully, Mouseflow stays true to its core which is heat maps and recordings.
- I won't say the features are hard to use, the platform is well laid out. What does take some time if you are not familiar with this type of data is getting a feel for what you are looking at. It is worth the time though.
- For some cost might be a factor, Mouseflow does have a free account that can do quite a bit but nothing compared to the paid versions. We really don't see it as cost but an investment.
- The use of Mouseflow has created a much faster and cleaner feedback loop. This has made us more effective and more efficient. It allows us to design better and faster.
We looked at several different products when deciding on a heatmap and recording tool. We found that for the data we wanted to gather Mouseflow met all the requirements without a lot of additional features that we didn't want. We went through this process almost two years ago and to be honest there were not as many choices as there are today. However, we are happy with Mouseflow and plan to continue to use it for both our own site as well as for client sites.
Do you think Mouseflow delivers good value for the price?
Yes
Are you happy with Mouseflow's feature set?
Yes
Did Mouseflow live up to sales and marketing promises?
Yes
Did implementation of Mouseflow go as expected?
Yes
Would you buy Mouseflow again?
Yes