Overall Satisfaction with NetSuite OpenAir PSA
OpenAir is used by our organization to track weekly time tracking for our consultants, manage and submit travel expenses, and to forecast monthly bookings for our resources.
- Very easy to view and change resource bookings to forecast how booked resources are at any given time.
- The mobile app of OpenAir allows for team members on the road to easily submit travel receipts for expense reports.
- The time tracking section is straightforward and easy to use for all departments.
- The bookings calendar seems to want a Monday-Sunday style approach for long-term bookings. This makes it challenging to see how booked someone is on one day as the default view tends to prefer 'week' views.
- The mobile app sometimes shows a receipt was attached and submitted even though the final report comes without the receipt. Improving/correcting this would be wonderful.
- An easy all-in-one application allows for easy access to many components that almost any business uses (time tracking/bookings/expenses)