Nextiva Review
April 03, 2024
Nextiva Review
Score 10 out of 10
Vetted Review
Verified User
Software Version
Small Business VoIP
Overall Satisfaction with Nextiva Business Phone Service
We use Nextiva for all our phone and chat needs. We are able to use the app to read and review our messages as well as chat with our customers. This has cut down on time consuming tasks. We can better prioritize our business call and texting flows with ease. The app itself gives more information at a glance which makes it faster at responding. We are able to text with team members and customers, making correspondence on time. The phone calls I receive are clearer than our last vendor that we used. The price of Nextiva blows other competitors out of the water. Nextiva customer service is awesome. They walked us through the entire setup with no problems. We were able to setup each station within five minutes.
- Nextiva Customer service is one of the best I have experienced.
- Nextiva provides clear telephone calls communication.
- The Nextiva App is easy to use.
- The Nextiva App has an "at a glance" that helps with prioritization of emails and messages.
- Nextiva prices can't be beat.
- I would like for the overhead paging to be easier to setup and access
- I would like for the messages to be marked read through the app. As it stands, I still have to clear the messages on the phone.
- We are able to easily prioritize our business correspondence..
- Easy to use app that allows us to access everything at a glance.
- Clear telephone communication with customers.`
- Need to make overhead paging easily understandable and programable.
Nextiva is the best phone service that we have encountered. The calls are clean and clear. We can transfer calls at ease whether it be to and individual or to the individual's voice mail. The Nextiva app allows us to see messages, missed calls, and chats at a glance. With an option to read messages with ease. The overall setup only took 5 minutes per phone. The Nextiva IT team was able to setup all of our call lines and forwarding that we needed for our business. The overall price and installation cannot be beat by the competition.
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
Yes
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
Yes