OpsGenie a tool for excellence
December 16, 2022
OpsGenie a tool for excellence
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with OpsGenie
OpsGenie is used as an alert management system and as a paging software to contact on-call technical respondents for issues or degradations of services. The incident reporting functionality is also very practical together with the integration with Slack.
- Different contact method preferred per respondent
- Integrate with many other SaaS
- Schedule of on-call rotations
- User roles and accesses
- Schedule override
- Alert description display
- Paging on call respondents
- On-call rotation schedule
- Incident management
- It has a positive impact by allowing engineers to intervene promptly to issues
- It has a positive by allowing respondents to plan on-call schedules ahead
- It has a positive by helping different in the incident management process
I have always used OpsGenie of alert management.
Do you think OpsGenie delivers good value for the price?
Not sure
Are you happy with OpsGenie's feature set?
Yes
Did OpsGenie live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of OpsGenie go as expected?
I wasn't involved with the implementation phase
Would you buy OpsGenie again?
Yes