Oracle Service is simple to use and configure.
April 29, 2021
Oracle Service is simple to use and configure.
Score 9 out of 10
Vetted Review
Verified User
Software Version
Other
Overall Satisfaction with Oracle Service (formerly Oracle Service Cloud)
My company overhead is reduced thanks to Oracle Service. We value the opportunity to point and click and make even the most complex improvements quickly and easily. We no longer need a huge development team to get things done. To keep the application running, all that is needed is a small group of power users. Admins will make updates and iterate on them to make the best customer and agent experience possible. I like how easy the interface is to use, as well as all of the functionality and capabilities the software provides. It's all cloud-based. Also, it is relatively simple to introduce and configure.
- Oracle Service is an ideal platform for creating surveys and polling.
- Possibility for integration.
- Possibility for customization.
- A solid foundation of knowledge.
- Finding Clients is difficult.
- Uploading information can be problematic at a time.
- To fully use the functionality, user can need technical expertise.
- A deeper understanding of the demands of the customer.
- The time to market has been decreased.
- Our revenue is increasing.