Developer perspective
October 03, 2019
Developer perspective
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Siebel Sales Applications
- Siebel Contact Center and Service
- Siebel CRM Technology
- Financials
- Public Sector
Overall Satisfaction with Oracle Siebel CRM
We are using it for inspections, investigations, field office tracking, and incidents management. It is used across the whole ministry. It addresses key compliance/enforcement functionalities for the ministry and the public.
- Configuration - Allows for fine-tuning of the functions according to business needs without going too far into customization.
- Reasonably user-friendly and intuitive interface.
- Integration - Allows to integrate it with various in house solutions and other platforms.
- Reasonable transaction reporting functionality using BIP.
- Improve configurable popup error messages functionality using/on server components.
- Allow docking functionality to be configured by developers instead of expert services by providing adequate configuration options and validation.
- With the current clients, it will be core support for conducting compliance and enforcement ministry functions for the next 10+ years.
- It will allow for making our environment cleaner by effectively enforcing the law across the province.