What Paychex lacks in glamour and modernity, it makes up in functionality and reliability.
June 22, 2023
What Paychex lacks in glamour and modernity, it makes up in functionality and reliability.
Score 2 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paychex Flex
Payroll for employees and contractors. Plus, 401K.
- tax filings and legal paperwork
- customer support
- the UI is functional but a bit antiquated
- mostly, it keeps me from making costly payroll errors
I have not used the reporting - Honestly, I don't really use reporting except for my CPA.
Their prices are way better, but Paychex has actual, responsive customer support. If Square could match your support, I'd consider making the switch.
Do you think Paychex Flex delivers good value for the price?
Not sure
Are you happy with Paychex Flex's feature set?
Yes
Did Paychex Flex live up to sales and marketing promises?
Yes
Did implementation of Paychex Flex go as expected?
Yes
Would you buy Paychex Flex again?
Yes