Overall Satisfaction with Paycom
We use Paycom for payroll and benefit management, including time off requests and accruals. We had intended to use the talent/performance management but chose not to after a short period of time.
- Paycom's strengths lie in payroll management.
- Suggested room for improvement: implementation and training was very weak. Promises were made that were not kept.
- The system is not user friendly, seems very old and needs a makeover. Custom reports are very difficult to run.
- We presented the talent management system to management and they were shocked at how difficult the system is to manipulate. We will not be moving forward with that.
- The Talent Acquisition is very weak and simple.
- Paycom developed a good payroll system but the other aspects of their package are not up to par.
- We do not get the information we need in a timely manner. Reports are much more difficult to create.
ADP has similar problems. Implementation was extremely weak. Another good payroll package that tried to be more than payroll.