Overall Satisfaction with Pendo.io
We use Pendo.io across our company to help understand our users better, communicate important messages, and troubleshoot issues that are reported to support. Information from Pendo.io is also used in our customer health score
- Targeting messages and experiences to a particular user set, such as an embedded video
- Providing historical information on users and accounts
- Pulling different pieces of information together for rich reporting
- Be able to target users that haven't seen a guide in a set amount of time
- Differentiate the use of visitors across multiple accounts
- Instead of building tracking functionality we can use Pendo's, which has allowed our engineers to be focused on our products
- Have been able to add value to our customers by targeting messages and videos making their programs more successful
We didn't find other products like Pendo.io when we looked through them years ago