Best tool for high-level analytics and mico-surveys
June 12, 2019
Best tool for high-level analytics and mico-surveys
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Pendo.io
Pendo has been a great friend for the past 2 years! I had found and chose it in my past job and really loved it. So, when I joined my current company, I recommended it to the team. Pendo is great for overall analytics, segmentation, and voice of customer initiatives. "Guides" have improved significantly and are super useful for showing information pop-ups, as well as gathering feedback. The sales, support, and customer success teams are wonderful.
- Guides: for sharing info and gathering feedback from users.
- Page and feature usage (heatmaps).
- Funnels and path.
- Usage/engagement reports.
- Showing geo-location data.
- Higher response rate on surveys.
Better UI, pricing model, and data available. Most tools are either data tracking or surveying tools. Pendo is something in between.