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Qualtrics XM for People Teams works great, except for one big drawback
May 01, 2024

Qualtrics XM for People Teams works great, except for one big drawback

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • People Analytics

Overall Satisfaction with Qualtrics XM for People Teams

The company uses Qualtrics XM for People Teams to administer our employee surveys. I use Qualtrics XM for People Teams to administer surveys after employees complete training to help us measure training satisfaction.
  • Survey design and options
  • Library of stored question types
  • Branching, skip logic functionality
  • Create a report output of the results
  • Version control
  • Ability to alphabetize answer choices is not available, so you have to manually click an arrow to put new answer choices in the correct alpha order
  • It provides a common platform across different departments in the company
  • Employee respondents are familiar with the survey format
We used to use Survey Monkey and it did what we needed it to do. It's not as professional though, which is one reason why the switch to Qualtrics XM for People Teams. It did have basic features that Qualtrics XM for People Teams doesn't though, such as the ability to auto-alphabetize answer choices.

Do you think Qualtrics XM for People Teams delivers good value for the price?

Not sure

Are you happy with Qualtrics XM for People Teams's feature set?

Yes

Did Qualtrics XM for People Teams live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Qualtrics XM for People Teams go as expected?

I wasn't involved with the implementation phase

Would you buy Qualtrics XM for People Teams again?

Yes

It is great for working on surveys amongst a team. You can share them with each other so they can be edited by each other. It's easy to create surveys from scratch or a copy of an existing survey. However, the lack of ability to alphabetize answer choices is a major drawback. If there is a dropdown list of 300 instructor names, and a new instructor needs to be added, you have to manually click an arrow to position the new name in the correct order. If the new instructor's name starts with an A, then you have to click the arrow 300 times. This is very time-consuming for something that should be such an easy thing to do.