Overall Satisfaction with Raiser's Edge NXT
We use Raiser's Edge NXT departmentally. It is our constituent database and we use it to track gifts, contact reports, alumni, and events.
- It is easy for customize the windows so the information most important to each individual is at the top which eliminates a lot of scrolling.
- It is easy to create lists with desired filters.
- The work area makes it easy to keep track of information with due dates to know what is coming up and what is past due.
- I would love to see them migrate other functionality from The Raiser's Edge to Raiser's Edge NXT like queries and reports.
- I'd like to see gift entry included.
- It would be nice to be able to create records in this view.
- Operational Efficiency
These outcomes were definitely achieved and enabled key personnel to have access to information anywhere.
We have benefited from this. For instance, we also use ResearchPoint. Because it integrates directly into Raiser's Edge, it makes it easier for research to be done on prospects. The same goes for the Merchant Services piece. It helps streamline gift entry for credit card payments since it is integrated.
We also use ResearchPoint and Merchant Services. We are currently evaluating NetCommunity.