Overall Satisfaction with Blackbaud Raiser's Edge NXT
[Blackbaud Raiser's Edge NXT] is being used by the University Advancement department to process donations, manage donors, track alumni engagement, and generally maintain contact with our tens of thousands of constituents. The analytics, wealth screening, and reporting capabilities included with [Blackbaud Raiser's Edge NXT] really take this product to the next level over our previous solution.
- Gift reporting
- Ease of use
- Gift processing
- Some features are limited to the not-user-friendly database view
- Ease of switching between constituents
- Faster loading of constituent information
- More consistent and less time consuming reporting
- More direct control, less bureaucratic red tape and wasted time
- The product is expensive... but worth it
The advancement module of Ellucian Banner seems to have been created as an afterthought to the other modules (registration, finance, etc.), and therefore, it was weak in its ability to handle the needs of a robust fundraising operation. This is true of many similar systems, which is why [Blackbaud Raiser's Edge NXT] stands out, as it was designed for fundraising, and the integration to other systems works fine.
Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?
Yes
Are you happy with Blackbaud Raiser's Edge NXT's feature set?
Yes
Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?
Yes
Did implementation of Blackbaud Raiser's Edge NXT go as expected?
Yes
Would you buy Blackbaud Raiser's Edge NXT again?
Yes