Overall Satisfaction with Salesforce Marketing Cloud
We use Salesforce Marketing Cloud to deploy our marketing and automated emails. Salesforce Marketing Cloud helps us with advanced personalization and segmentation. Automation Studio allows our business intelligence team to send marketing data that we can use in campaigns.
- Personalization
- Segmentation
- Email Automation
- Email Studio could use some innovation
- Reporting could be more flexible
- Improved conversions
- Improved automation workflow
- Improved segmentation and personalization
Salesforce Marketing Cloud has improved our ability for segmentation and personalization making our campaigns more relevant to our customers
Salesforce Marketing Cloud is superior to other marketing platforms I have used in the past.
Do you think Salesforce Marketing Cloud delivers good value for the price?
Not sure
Are you happy with Salesforce Marketing Cloud's feature set?
Yes
Did Salesforce Marketing Cloud live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Salesforce Marketing Cloud go as expected?
I wasn't involved with the implementation phase
Would you buy Salesforce Marketing Cloud again?
Yes