Personalized 1:1 Experiences
January 09, 2023
Personalized 1:1 Experiences
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with Salesforce Marketing Cloud Interaction Studio
We use SF Marketing Cloud Interaction to offer personalized recommendations to our users at key moments in their journey.
- Training
- Support
- Intuitive Dashboard tool
- Support Speed
- Feature Recommendations/ Optimizations
- Personalized recommendations based on affinities
- Drive revenue through product triggers
- Increase conversion
- Drives revenue/AOV
- Increase UPT
Not sure; haven't compared to other competitors.
Do you think Salesforce Marketing Cloud delivers good value for the price?
Yes
Are you happy with Salesforce Marketing Cloud's feature set?
Yes
Did Salesforce Marketing Cloud live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Salesforce Marketing Cloud go as expected?
I wasn't involved with the implementation phase
Would you buy Salesforce Marketing Cloud again?
Yes