Overall Satisfaction with Salesforce Sales Cloud
We use the Salesforce Cloud to forecast our pipeline and keep track of opportunities. We can see multiple contacts within accounts and assign the people involved with the sale to each unique opportunity. It is a great system of records. Leadership can review each representative's pipeline and check the notes to see what is going on with contacts and opportunities.
- System of records.
- Provide leadership timely details.
- Add notes of what you need help with.
- Review sales pipeline.
- Navigating the user interface.
- Make sure to save changes or they will be lost.
- Too many fields and many aren’t used.
- Accuracy of forecast, would be nice to have best vs worst case scenarios.
- Able to combine opportunities.
- Provides visibility to know where other opportunities could be.
- Improved productivity on team meetings.
It’s helpful to see keywords that are most top of mind and important to our customers and then use those same keywords to speak back to them. They feel a synergy that we are talking about the same thing with that AI feature. It also allows us added time that we are not researching on our own but instead have a tool helping us.
- HubSpot CRM and System 5
Salesforce is a much more robust platform and is better suited for larger sales teams. There are better forecasting capabilities for different verticals of sales teams, so you can gain better insights from the data. Salesforce Cloud could be used by smaller organizations, but I believe the cost would not be worth it compared to the competition.
Do you think Salesforce Sales Cloud delivers good value for the price?
Yes
Are you happy with Salesforce Sales Cloud's feature set?
Yes
Did Salesforce Sales Cloud live up to sales and marketing promises?
Yes
Did implementation of Salesforce Sales Cloud go as expected?
Yes
Would you buy Salesforce Sales Cloud again?
Yes