Great product that keeps getting better
March 25, 2024
Great product that keeps getting better
Score 9 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Modules Used
- Chatter
Overall Satisfaction with Salesforce Sales Cloud
I use Salesforce Sales Cloud to primarily address three use cases: Opportunity Management, Account Management, and Pipeline Visibility
Account Management: We have a diverse customer base, including individual users, small businesses, and large enterprises. Sales Cloud enables us to manage customer accounts effectively, ensuring that each account receives appropriate attention and support. A lot of this is managed by our RevOps team, but the the whole Sales team benefits from this.
Opportunity Management: I have a custom view that I open each morning (it's a pinned tab actually) that I access multiple times a day. it's my one source of truth that I go back to constantly. I would be lost without.
Pipeline Visibility: I have used the Forecast tab in the past to great effectiveness. It has enabled me to be incredibly accurate with my forecasting.
Account Management: We have a diverse customer base, including individual users, small businesses, and large enterprises. Sales Cloud enables us to manage customer accounts effectively, ensuring that each account receives appropriate attention and support. A lot of this is managed by our RevOps team, but the the whole Sales team benefits from this.
Opportunity Management: I have a custom view that I open each morning (it's a pinned tab actually) that I access multiple times a day. it's my one source of truth that I go back to constantly. I would be lost without.
Pipeline Visibility: I have used the Forecast tab in the past to great effectiveness. It has enabled me to be incredibly accurate with my forecasting.
- All fields are extremely clear
- The layout is intuitive
- Things just make sense as I am running down the page
- I'd like reporting to be a little bit more intuitive
- Mobile App, Mobile App, Mobile App!
- Incredible engagement from the Sales team due to SFDC
- Also, improved accountability from the Sales team
- Lower account churn as well
For this particular question, we've been able to leverage our existing data to continually drum up new opportunities by suggesting new ideas of who to prospect and reach out to. This is usually combined with something like a MadKudu or another integration.
No comparison. The breadth is so much superior. The power and automation behind it.
Do you think Salesforce Sales Cloud delivers good value for the price?
Yes
Are you happy with Salesforce Sales Cloud's feature set?
Yes
Did Salesforce Sales Cloud live up to sales and marketing promises?
Yes
Did implementation of Salesforce Sales Cloud go as expected?
Yes
Would you buy Salesforce Sales Cloud again?
Yes