Salesforce Sales Cloud is an integral tool for our organization
March 28, 2024
Salesforce Sales Cloud is an integral tool for our organization
Score 10 out of 10
Vetted Review
Verified User
Software Version
Unlimited
Modules Used
- SalesCloud
Overall Satisfaction with Salesforce Sales Cloud
We use Salesforce Sales Cloud as a CRM for our Customer-facing teams (Sales and Customer Success). Salesforce Sales Cloud is used to track leads, opportunities and current customers at every stage of the funnel. It allows our Sales org to better identify which opportunities have the highest chance for conversion and to more accurately monitor sales pipeline. We also use it as a core tool in our top of funnel lead outreach strategy, creating workflows to distribute leads to BDR's (Business Development Representative) for email and phone prospecting.
- Track progress of leads and opportunities
- Optimize the top of funnel outreach of our front-line BDR team
- Help forecast and track pipeline for Sales leadership
- Creating workflows/cadences is not super intuitive
- Not sure there are not many things I (or our team) are dissatisfied with
- Higher sales revenue
- Better productivity for sales team members
- Lower account churn
Salesforce Sales Cloud provides our Sales and Customer Success Reps a much more detailed and holistic view of customers, helping to deepen the relationships and providing a valuable tool to improve sales (and customer retention).
Do you think Salesforce Sales Cloud delivers good value for the price?
Yes
Are you happy with Salesforce Sales Cloud's feature set?
Yes
Did Salesforce Sales Cloud live up to sales and marketing promises?
Yes
Did implementation of Salesforce Sales Cloud go as expected?
Yes
Would you buy Salesforce Sales Cloud again?
Yes