Overall Satisfaction with Salsa Engage
We use Salsa Engage to email our supporters and create actions for our programming events.
- Integration with Salesforce
- Easy-to-use interface
- Technical support
- Salesforce integration of new fields for synchronization
- Supporter self-management of account (updating their own email)
- Group management (no pictorial interface)
- Ease of use--huge time saver.
- Elegant synchronization with Salesforce.
- Responsive technical support.
- Training documentation/how-to's could be vastly improved. Very slight on information.
Salsa Engage provides a pretty simple interface, which is great for most applications. It buries some key functionality, however, that requires intervention for technical personnel. The errors in synchronization are poorly stored, and there's no way I can parse through hundreds of records. Summaries/Categories and drill-downs would be most helpful as we're dealing with thousands of records here.
Do you think Salsa Engage delivers good value for the price?
Yes
Are you happy with Salsa Engage's feature set?
Yes
Did Salsa Engage live up to sales and marketing promises?
Yes
Did implementation of Salsa Engage go as expected?
Yes
Would you buy Salsa Engage again?
Yes