Review Of Crystal Reports
February 27, 2019

Review Of Crystal Reports

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

SAP Crystal Reports

Overall Satisfaction with SAP Crystal

We use Crystal Reports to track and report on many types of data, but primarily to track expenses related to open cases of our law firm. Accounting uses it to report on case expenses like copy costs, long distance charges, travel expenses etc ...) These reports then accompany the final cost leger for each client.
  • SAP Crystal Reports has great 3rd party support that extends its out of the box capabilities
  • SAP Crystal Reports can connect and use almost any data type
  • Crystal Reports connects to all ODBC or OLEDB data sources. You can also connect to older mdb files and even allows you to get data from windows file folders
  • Crystal Reports charting engine is ok but compared to some other visualization products available it is behind the times.
  • Crystal Reports uses a proprietary format for its data storage, using an open format (like XML) would be much better
  • You cannot add add a structured table object to the page layout, you can only use lines and boxes
  • Crystal Reports has allowed our law firm to create automated reports that look professional and contain accurate totals that we can present to our clients when their cases are finalized and it is time for monetary disbursements
I tried using Cognos, but I found trhat I prefered Crystal Reports because it does not require you to set up a meta data layer before setting up your reports. That is a real time saver for me.
In my opinion Crystal Reports does well with almost any type of report including simple listings, sic summary reports, pro forma financial statements, multi-section reports and reports that export to an Excel spreadsheet. I think it has room to improve by integrating some collaboration features in upcoming releases.

SAP Crystal Feature Ratings

Pixel Perfect reports
9
Customizable dashboards
10
Report Formatting Templates
9
Drill-down analysis
9
Formatting capabilities
9
Integration with R or other statistical packages
9
Report sharing and collaboration
9
Publish to Web
9
Publish to PDF
10
Report Versioning
9
Report Delivery Scheduling
9
Delivery to Remote Servers
6
Location Analytics / Geographic Visualization
9
Multi-User Support (named login)
9
Role-Based Security Model
8
Multiple Access Permission Levels (Create, Read, Delete)
6
Single Sign-On (SSO)
7
Responsive Design for Web Access
8
Mobile Application
2
Dashboard / Report / Visualization Interactivity on Mobile
7
Javascript API
7
Java API
7
Themeable User Interface (UI)
7
Customizable Platform (Open Source)
8