Sauce Labs review
Updated April 01, 2021
Sauce Labs review
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Sauce Labs
Sauce Labs is used by our automation team to help us launch and monitor our suite of testing scripts. Having access to multiple operating systems and browser combinations helps us have cover and ensures the quality of our product (E-commerce web app) at all times, which helps us save time when manually testing by a large margin.
- Launches multiple OS/Browser combinations and helps you monitor in real time as well as saves recordings of builds.
- Helpful customer support.
- Intuitive UX
- Ability to share sauce lab sessions with anyone
- Video recordings could be improved.
- VM access during a run could be a little better, lags behind sometimes.
Using Sauce Labs
10 - Automation developers that need to test their automated scripts across multiple browsers and operating systems. Also integration with Bamboo that helps us run our tests 24/7.
This helps us catch bugs and defects across many browsers/OS, which improves the quality of our application and delivers a polished experience for all of our customers.
This helps us catch bugs and defects across many browsers/OS, which improves the quality of our application and delivers a polished experience for all of our customers.
- Ability to test across multiple browsers/operating systems
- Ability to continuously monitor our production site
- Ability to record and look back on previously run automated sessions
Sauce Labs Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Support understands my problem Quick Initial Response | None |
Not Sure
We received exceptional support from SauceLabs when they setup a meeting with my team and myself which revolved around improving our testing process and giving us a good overview of Selenium WebDriver. We incorporated the tips from this meeting into our workflow and adjusted our script development process to accommodate these changes.