Employee user
December 08, 2021
Employee user
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with ServiceNow IT Asset Management
We use ServiceNow to create, manage, and resolve all client tickets. When someone comes in with a problem, be it hardware or software, we have them send in an email, ServiceNow automatically creates a ticket and sends them back a ticket number, and then anyone who works for IT at our organization can access the service request, reply to the client, and resolve the issue.
- Creating tickets
- Organization
- Site design
- Improved search function
- Ticket creation
- Organization
Do you think ServiceNow IT Asset Management delivers good value for the price?
Not sure
Are you happy with ServiceNow IT Asset Management's feature set?
Yes
Did ServiceNow IT Asset Management live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ServiceNow IT Asset Management go as expected?
I wasn't involved with the implementation phase
Would you buy ServiceNow IT Asset Management again?
Yes