User Friendly
Updated July 03, 2017
User Friendly
Score 9 out of 10
Vetted Review
Verified User
Software Version
Sky
Modules Used
- Phone
Overall Satisfaction with ShoreTel
We use shoreTel for sourcing, sales, meetings and remotely. It is being used by the entire organization. It fast and convenient, I can make phone calls using the computer instead of using the actual phone. Sometimes we do have issues like if the internet is down then we would be able to place or make phone calls but other than that one issue ShoreTel is great.
- When the system is down, it quickly gets back up and running.
- Works well with our database we use
- It is user friendly
- Sometimes it slow - maybe it should keep updating itself
- Maybe more texting features
- Clearer calls
- Faster customer service
- We are able to open someones file and click call instead of pushing buttons on a phone
- Good call tracking system
Its faster and more convenient. Shore Tel is also more user friendly Our company finds Shore Tel a great tool to use when we have remote meetings or need to set up meeting to be heard in Dallas coming for the Hollywood Florida office. Its also easy to set up when working from home.