Item: Skype for Business, now part of Microsoft Teams
Rating: 8
Author: Evelyn Chapman

Use Cases and Deployment Scope

There are no problems so far. This software comes in handy when other organizations request to be used for meetings and they don't have other software's we use in the office. This software is easy to use and quick to learn. I would recommend this software to friends and family.

Pros and Cons

The app lets you add up to 250 people to online meetings which is a great idea.
The app also provides enterprise grade security, which is great feature.
The app is integrated into your Office apps. Great idea!

It would be nice to see that we can invite outside of the company. There might be invitation issues with Skype for Business.
When someone is using a messaging platform, the messages need to be stored. In Skype for Business, the message will not be seen later on if you're not online. It isn't useful, that's my opinion.
The app does not allow to give online lectures as Zoom and Microsoft allows this. It would be nice to have this capability.

Return on Investment

Sorry, this would be an accounting question.

Key Insights

Do you think Skype for Business, now part of Microsoft Teams delivers good value for the price?

Not sure

Are you happy with Skype for Business, now part of Microsoft Teams's feature set?

Yes

Did Skype for Business, now part of Microsoft Teams live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Skype for Business, now part of Microsoft Teams go as expected?

I wasn't involved with the implementation phase

Would you buy Skype for Business, now part of Microsoft Teams again?

Likelihood to Recommend

Skype for Business allows you to connect with co-workers or business partners in your company. As a chat client, it works sort of okay. Although there are things such as chat history, that are too simplistic or harder to get to than they should be. Would be nice if it was a little easier to work with.

Great Software!

Overall Satisfaction with Skype for Business, now part of Microsoft Teams