Overall Satisfaction with Smartsheet
It is currently used to track customer onboarding projects and other major internal projects for the Customer Success team. It is integrated with Klipfolio to provide a dashboard view of the projects and their completion status. Ownership is typically maintained with each account manager, but there is some shared ownership of the tasks managed through Smartsheet.
- Ownership
- Summarization of data
- Multiple project views
- Data entry
- Custom project creation
- Reporting
- Project Tracking
- Dashboard
- Summarization
- Milestone
- Tracking
- Improved visualization
- Tracking milestones
- Meeting project deadlines
Do you think Smartsheet delivers good value for the price?
Yes
Are you happy with Smartsheet's feature set?
Yes
Did Smartsheet live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Smartsheet go as expected?
I wasn't involved with the implementation phase
Would you buy Smartsheet again?
Yes