Overall Satisfaction with Smartsheet
Smartsheet in our company is used as an alternative to typical Spreadsheets because employees can save a lot of time by using automation to collaborate with other employees. Every department that is using Smartsheet replicates their typical manual processes into automation provided by Smartsheet. To create Automation no coding skills are required, so employees feel empowered to create their own solutions and save a lot of time on repetitive tasks.
- Document Builder - e.g. all the contracts are generated automatically with data from Smartsheet.
- Ticketing Systems - using forms we can create tickets that are automatically assigned to preferred people.
- Request for update - if we need to have updated data in some cells but we do not want to share the entire sheet with someone, we can send a form just to update the data in rows.
- The community of Smartsheet is amazing if there are any questions or problems the community is eager to help.
- With the paid license you get access to Smartsheet University.
- Some of the basic functionalities that were part of the business licenses are moved to enterprise licenses, so in our company we can't use them anymore.
- Additional features like Pivot Table etc., need to be purchased extra
- Smartsheet is sometimes bit too pushy to buy new licenses or go to Advanced Model
- In my previous company after 2 years of using Smartsheet our ROI was 400%
- A lot of employees switched from typical spreadsheets to Smartsheet due to saving time on automations.
- People who actually switch to Smartsheet do not want to go back to typical spreadsheets
- License of Smartsheet is higher than license of GSUITE or Office 365
Asana and monday.com are typical project management tools where resources can be tracked based on the tasks, etc. Smartsheet does exactly the same but additionally allows people outside of PM to automate their data collaboration with other employees. The solutions that Smartsheet can do are clickable and no coding skills are required.
Do you think Smartsheet delivers good value for the price?
Yes
Are you happy with Smartsheet's feature set?
Yes
Did Smartsheet live up to sales and marketing promises?
Yes
Did implementation of Smartsheet go as expected?
Yes
Would you buy Smartsheet again?
Yes
Smartsheet Feature Ratings
Using Smartsheet
163 - HR Department
Legal Department
We are growing organically.
Legal Department
We are growing organically.