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Great potential and outcomes, difficult to learn and use
May 09, 2024

Great potential and outcomes, difficult to learn and use

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sumo Logic

The main logging and review of our company's processes is done using Sumo Logic. It allows us to follow a process from start to finish, understand issues and statistics, and build many pages with monitoring graphs and queries that help us be on top of issues and plan future projects based on the current situation.
  • Graphs
  • Monitoring
  • Data and statistics
  • Query language ease of use
  • Resetting of a graph/query's time range
  • Readability of each log
  • Reduce processes times- better user experience
  • Numeric estimations before each task in the company
  • Centralized logging for company's entire tech group

Do you think Sumo Logic delivers good value for the price?

Yes

Are you happy with Sumo Logic's feature set?

No

Did Sumo Logic live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sumo Logic go as expected?

Yes

Would you buy Sumo Logic again?

No

Sumo Logic is best suited for when you're interested to follow a specific process and understand what happened in it. When you're looking to understand specific values that are set in some processes it's a less ideal tool as the readability and querying of the logs isn't simple enough for such a task.