Overall Satisfaction with SurveyMonkey
SurveyMonkey is an easy to use service by the company and consumer. Individuals on marketing or account management utilize the service to get feedback and/or reviews about their experience with our product and how well we're servicing them.
The surveys are both easy and fun to build on SurveyMonkey. With simple 1 to 10 scale question, multiple choice, short answers, and more the process of building a survey is very fluid. This translates well for a product that any type of individual without computer experience could easily compete.
The surveys are both easy and fun to build on SurveyMonkey. With simple 1 to 10 scale question, multiple choice, short answers, and more the process of building a survey is very fluid. This translates well for a product that any type of individual without computer experience could easily compete.
- Quick surveys
- Detailed feedback
- Engaging
- Easy
- Fun
- Entertaining
- Data
- Information
- Better marketing to consumers
- Custom URL's
- Consumer login to see their surveys
- Assurance on direction
- Engagement with customers
- Customers feel their answers are impactful
- Account managers can get data to help sell other services and fulfill needs
SurveyMonkey offers a better end user and survey building experience. The tools to easily create a fun and engaging survey are easily accessible, easy to understand, and easy to use. You could go as far as to say that a monkey could figure out how to use SurveyMonkey.
Do you think SurveyMonkey delivers good value for the price?
Yes
Are you happy with SurveyMonkey's feature set?
Yes
Did SurveyMonkey live up to sales and marketing promises?
Yes
Did implementation of SurveyMonkey go as expected?
Yes
Would you buy SurveyMonkey again?
Yes