Great product, not so great with support
January 10, 2020
Great product, not so great with support
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Symantec Endpoint Protection
We have Symantec Endpoint Protection on all our end-user devices and servers. It's of course used to protect these devices from the malicious sites\code\applications in the world. We have multiple policies for different devices. Our servers have a more strict policy to keep them safe and the end-user policy focuses on the browser and USB lockdown.
- Multiple angles protected, from standard av to firewall, to IPS.
- Portal based administration - you can send remote scans to devices from the internet without having to be at the device.
- Domain integration - Rather than manually installing the EXE it would be good if it could find the devices on the network and push the install out.
- A more natural way to exclude applications, folders, etc. - You can do this, but I think it can be unnecessarily confusing to setup.
- It has blocked the spread of malware across our network a few times.
- It has helped us gain our cyber security certification.
Eset is better for on-premises integration. You install the administration console on a local machine, unlike Symantec Endpoint Protection, which is entirely cloud-based, and you can scan your network and perform silent installs. They seem to have a reasonable level when it comes to protection, so it depends on what you're looking for.
Do you think Symantec Endpoint Security delivers good value for the price?
Yes
Are you happy with Symantec Endpoint Security's feature set?
Yes
Did Symantec Endpoint Security live up to sales and marketing promises?
Yes
Did implementation of Symantec Endpoint Security go as expected?
Yes
Would you buy Symantec Endpoint Security again?
Yes